ProofPack
Support
Help with ProofPack, purchases, privacy, and account or data requests.
Contact support
Email support@gamina.app. We usually respond within two business days.
Include the app name, device model, operating-system version, and a short description of what happened. Do not email passwords, payment-card details, health records, or sensitive media.
Frequently asked questions
Can I edit a caption before sending the report?
Yes. Review evidence details and generated captions in the job workspace before producing or sharing the final report.
Why does ProofPack request location?
Location can add job-site context to evidence when you allow it. Use permission settings to control access.
Where are reports stored?
Current jobs and evidence are stored through the app’s configured local or cloud services. Use the app’s delete controls or contact support for help.
How do I start a proof pack?
Create a job, capture the before evidence, add progress or after evidence, review every detail, and generate the branded report only when the record is complete.
How do voice captions work?
Record a short description while capturing evidence. Review and correct the resulting caption before it becomes part of a client report.
How do I manage a purchase or contact support?
Restore purchases from the app with the original store account. Use Apple or Google for billing and refunds, and contact Gamina support with the job identifier and device details—without attaching sensitive client evidence unless requested securely.
Purchases
Purchases are managed by the store used to download the app. Use the app’s Restore Purchases action first. For billing, cancellation, or refund questions, use Apple or Google account support.
Privacy and data
Read the Privacy Policy or visit Delete account or data for the options configured for ProofPack.